No. You can undress only to your comfort level.

Professional draping is used throughout every session, and only the area being worked on is uncovered. If you'd prefer to leave some or all of your clothing on, we can adapt the session accordingly. Roots’ client forms also explicitly give clients control over draping and areas treated.

That's completely okay.

Tell me a little about what you're experiencing, and I'll help you determine which service may be the best fit. Every session includes some level of customization, so you don't need to have everything figured out before you arrive.

Massage does not have to be painful to be effective. Some areas of tension may feel tender as they’re worked, but your comfort always comes first.

I encourage you to let me know if you’d like more or less pressure, a different position, or anything else adjusted during your session.

For an in-office session, you’ll come to my treatment space where everything is prepared and ready for you.

For an in-home session, I bring the massage experience to you—including the table, linens, bolsters, lotions or oils, music, and other comfort items—so you can relax without having to leave home. A space of approximately 10' × 12' is ideal so I can comfortably work around the table.

A valid payment method may be required to reserve your appointment. If a deposit or prepayment applies to your appointment, you’ll see those details clearly during the booking process.

Payment information is handled securely through the scheduling/payment system and may also be used for applicable cancellation or no-show charges under the booking policy.

I completely understand that life happens. If you need to cancel or reschedule, please give as much notice as possible.

Appointments cancelled or rescheduled 24 hours or more in advance have no fee. Cancellations made 4–24 hours before the appointment are charged 50% of the scheduled service, and cancellations made less than 4 hours before the appointment or no-shows are charged 100%.

One courtesy waiver may be available once per rolling 12 months at my discretion. Genuine illness, emergencies, unsafe driving conditions, and other exceptional circumstances may also be considered.

Yes. Certain illnesses, injuries, symptoms, medications, pregnancies, recent procedures, or medical conditions can affect whether massage is appropriate or how your session should be modified.

Every new client completes a health intake form so I can help keep your session safe and appropriate. In some situations, I may recommend postponing massage or obtaining clearance from your healthcare provider before we proceed.